Here at MONARCH, we take great pride in the quality of our goods and put all items through a vigorous quality control process. All goods purchased via our website therefore come with a 2-year guarantee against manufacturing faults. Any items which does not meet this high standard will be repaired (if possible) or replaced free of charge.
Please keep your original proof of purchase safe, as this is your warranty. Our warranty is non-transferrable and is only redeemable by the original purchaser. Modifications or repairs made by anyone but us will void this warranty.
This warranty excludes general wear and tear. Following our product care instructions will help to keep your items in their best condition. Your warranty does not entitle you to a replacement/refund for lost or stolen items. Your statutory rights are not affected. We suggest keeping your items in a safe place (when they are not being used) and insurance cover for expensive items.
Our warranty is in addition to your legal rights and is provided in good faith. It does not affect your legal or statutory rights.